1. Scope
This policy applies to information collected through this website and through direct communications with WeYoung (email, forms, phone, messaging) related to quotations, technical consultation, and service support.
2. Information We Collect
We may collect information you provide directly, such as:
- Contact details (name, company, email, phone, country/region)
- Inquiry content (RFQ details, materials, drawings/specifications, production requirements)
- Business communication records related to your request
We may also collect limited technical data automatically, such as:
- IP address (approximate), browser type, device information
- Pages visited and basic usage data for website performance and security
3. How We Use Your Information
We use information for legitimate business purposes, including:
- Responding to inquiries, RFQs, and technical questions
- Preparing quotations and recommending suitable machine configurations
- Providing installation guidance, training support, and after-sales service
- Improving our products, documentation, and website experience
- Protecting against fraud, abuse, and security risks
- Complying with applicable laws and regulatory requirements
4. Cookies & Analytics
We may use cookies (or similar technologies) to ensure website functionality and understand traffic patterns. Cookies do not identify you personally unless you choose to submit personal information.
You can manage cookies in your browser settings. Disabling cookies may affect certain site functions.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information. No internet transmission or storage system can be guaranteed 100% secure, but we treat security seriously and continuously improve safeguards.
7. International Data Transfers
As an export-oriented manufacturer, your information may be processed in countries outside your location. We take steps to ensure cross-border transfers are handled in accordance with applicable data protection laws.
8. Your Rights
Depending on your region, you may have rights to access, correct, or delete your personal information, or object to certain processing. To make a request, contact us using the details below.
9. Data Retention
We retain personal information only as long as necessary for the purposes described above, including business communication, service support, and legal compliance.
10. Contact
WeYoung Machinery Co., Ltd.
Email: info@dlweyoung.com